Privacy Policy for Phoenix Guardian

Privacy Policy for Phoenix Bots

Last Updated: 1/12/2025

Dustshader (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use Phoenix Guardian, Phoenix Tickets, or Phoenix Unvisual Protectors (collectively, "the Bot").

1. Information We Collect

Server Data: We may collect information about the servers where the Bot is installed, including server IDs, user IDs, and messages.

Usage Data: We may collect information about how the Bot is used, such as issued commands, errors, and performance metrics.

2. How We Use Information

To provide, maintain, and improve the Bot’s functionality.

To troubleshoot issues and optimize performance.

To communicate updates, maintenance schedules, or issues with the Bot.

We do not delete tickets or interactions with the Bot. All data is retained for operational and improvement purposes.

3. Data Sharing and Disclosure

We do not share or sell your personal data to third parties, except when required to operate or improve the Bot.

We may disclose information if required by law or in response to legal requests to protect the rights, property, or safety of Dustshader, its users, or others.

4. Data Security

We take reasonable steps to secure the data collected by the Bot. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Children’s Privacy

The Bot is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Bot after any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us using our chat bot!